We are excited to roll out a new experience in your LUGO app. Designed to make your commute more connected and informed than ever before.
Under the new “Messages” tab, you will now find Channels, Chats Bots. All built to support seamless COMMUNICATION between LUGO, you & our community of commuters.
📲 What’s Inside the “Messages” Tab?
When you tap on the Messages tab, you’ll see:
Chats – A one-on-one space where you can ask questions, request help, and receive instant updates from LUGO.
Channels – Subscribe to official channels and get real-time news, service alerts, and promotions delivered straight to your phone. “No Searching, No Delay”.
🚀 Why You Should Subscribe to These Channels
Subscribing means you get updates direct to your phone. No searching, no delay.
📌 Just tap to subscribe so you won’t miss any important updates. Stay informed and enjoy a smoother, more stress-free commute.
Here’s what each channel offers:
Learn how to earn points, redeem rewards and more
Be the first to know about Manja campaigns, top-up bonuses, and how to maximise your travel benefits.
Find out about new routes, schedules, service updates and more
Stay in the loop with local bus changes, new areas covered, and service announcements.
Get border-crossing alerts, route news and more
Perfect for those travelling between Johor and Singapore. Receive updates on traffic, checkpoint wait times, and any changes in service.
Receive exclusive travel deals, holiday packages and more
Catch the latest on ride-sharing promos, updates and more🤖 Need Help? Just Ask the Bot
Looking for support? Our in-app Bot is available 24/7 to:
Answer questions
Guide you through app features
Provide quick access to info like bus arrival times and stop locations
📢 More Features Coming Soon!
We’re working on even more exciting updates including the ability for users to connect and chat with fellow commuters inside the app.
📱Updated Steps for Using ManjaPay
Please note: the Assistance Bar has been removed. To make payments with ManjaPay, follow these new steps:
Open the LUGO app
Search for “Manja” and log in if you haven’t already
Under Manja Wallet, Tap on “Scan QR”
Scan the QR code
~~ketingg~~ — That’s it!
The old way of accessing ManjaPay via Assistants is no longer supported, so be sure to access via Manja Wallet from now on to onboard buses smoothly.
