1. How do I redeem RM20 charging credits by chargEV?

Here are the steps to redeem the charging credits:

  • Step 1. Download LUGO app here.
  • Step 2. After opening LUGO app, choose “I drive most of the time” for your profile, and select “Charging Rewards”
  • Step 3. Tap on “Redeem Now” and fill in your details.
  • Step 4. Scan the QR code that is on the RFID sticker or on your JPJePlate.
  • Step 5. After your details have been verified, the redemption code will be revealed.
  • Step 6. Tap on the redemption code and you will be directed to chargEV app. If you are new to chargEV, you can install the app here.
  • Step 7. Paste the redemption code into the box and tap on Continue to redeem the credits.

Happy charging!